Butcher & Catch logo

Butcher & Catch launches with complete confidence

The business challenge

With a background in multi-site, mass catering restaurants, business partners and founders Adam Pearce and Liam Ridge were determined to offer a radically different experience with Butcher & Catch, with an emphasis on provenance, quality and sustainability.

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Strategy

Having successfully used Zonal’s Aztec EPoS in previous companies, Butcher & Catch were keen to see how liveRES could give diners immediate and accurate booking availability while on a night out.

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Delivery

Choosing liveRES means customers always get real-time availability and can book on any device at all times. And by analysing booking trends, Butcher & Catch can adjust available booking times to increase revenue and reduce staff workloads at busy times.

Butcher & Catch app showing on a tablet

Results

  • Fast and simple icon

    Greater table visibility and EPoS integration means moving tables and juggling customers and tabs in-session is fast and simple

  • Increase revenue icon

    By tweaking available booking times they can fit in an extra sitting, and therefore increase yield and revenue

  • Greater control icon

    They benefit from greater control over their business by staggering reservations and managing expectations

“Using liveRES meant we could open with confidence, knowing that we had full control over volume and flow of bookings. We could protect ourselves from any potential negative customer experiences due to overbooking, which in turn led to a totally successful launch.”


Adam Pearce, co-founder, Butcher & Catch

See liveRES in action

Witness first-hand how our intuitive online reservation and table management solution provides a better experience for your diners and improved profitability for you.

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Resources

What's happening in hospitality? Take a look at the latest industry trends, ideas and advice to help you work smarter and deliver exceptional customer experiences.

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